Privacy Policy

Introduction

ClipCrafter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video creation platform and social media integration services.

Information We Collect

Information You Provide

• Account Information: Email address, name, and authentication credentials
• Content Data: Scripts, video topics, and customization preferences you input
• Social Media Connections: OAuth tokens for connected platforms (YouTube, TikTok, Instagram)
• Payment Information: Billing details processed securely through our payment processors

Information Automatically Collected

• Usage Data: Video generation history, platform preferences, and feature usage
• Technical Data: IP address, browser type, device information, and access timestamps
• Performance Data: Video processing metrics and system performance analytics

How We Use Your Information

• Service Delivery: Generate videos, process scripts, and manage social media integrations
• AI Enhancement: Improve our AI models for better video generation and content recommendations
• Account Management: Authenticate users, manage subscriptions, and provide customer support
• Platform Integration: Connect and post to your social media accounts as requested
• Analytics: Understand usage patterns to improve our service and user experience
• Communication: Send service updates, feature announcements, and billing notifications

Data Storage and Security

Storage Infrastructure

• Database: User data stored securely in Supabase with encryption at rest
• File Storage: Videos and assets stored in Backblaze B2 with secure access controls
• Temporary Processing: Local processing files automatically deleted after video generation

Security Measures

• End-to-end encryption for data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication for all services
• Automatic deletion of temporary files after processing

Third-Party Services

AI and Processing Services

• OpenAI: Script generation, text-to-speech, and AI image creation
• Video Search APIs: Content discovery for stock footage and images
• FFmpeg: Local video processing (no data sent externally)

Social Media Platforms

• YouTube, TikTok, Instagram: OAuth authentication and video publishing
• Data Shared: Only videos you explicitly choose to publish
• Your Control: You can disconnect platforms anytime from your dashboard

Analytics and Monitoring

• Usage Analytics: Aggregated and anonymized usage patterns
• Performance Monitoring: System health and error tracking
• No Personal Data: Analytics data is de-identified and aggregated

Your Rights and Controls

Account Management

• Access: View and download your personal data anytime
• Correction: Update your profile and preferences in your dashboard
• Deletion: Request complete account and data deletion
• Portability: Export your scripts and video metadata

Platform Connections

• Disconnect: Remove social media connections anytime
• Selective Sharing: Choose which videos to publish
• Token Revocation: All access tokens automatically expire

Data Retention

• Active Accounts: Data retained while account is active
• Inactive Accounts: Data deleted after 2 years of inactivity
• Deleted Accounts: Data permanently deleted within 30 days
• Processing Files: Temporary files deleted immediately after use

Cookies and Tracking

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising or cross-site tracking. You can manage cookie preferences in your browser settings.

Types of Cookies

• Authentication: Maintain your login session securely
• Preferences: Remember your video generation settings
• Performance: Anonymous analytics to improve service quality

International Data Transfers

Your data may be processed in countries other than your residence. We ensure adequate protection through standard contractual clauses and data processing agreements with all service providers.

Children's Privacy

ClipCrafter is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service. Your continued use of ClipCrafter after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Processing Legal Basis

We process your personal data based on:

• Contract Performance: To provide our video generation services
• Legitimate Interests: To improve our service and ensure security
• Consent: For social media integrations and marketing communications
• Legal Compliance: To meet regulatory and legal requirements